PCYantra’s technical support has long since evolved from simple call handling to business process re-engineering. We build global contact centres for offshore technical support services – with the people skills and technology to keep pace with these changes. In the competitive business environment of today, the importance of customer support services are increasing, it is essential to devote resources to technical support that will cater to a range of technical problems that the customer may have.
Outsourcing technical support services to India
There are various call center solutions which we offer our organisation an integrated customer service approach that will leave your customers satisfied and boost your sales at the same time.
Inbound call center services
Outbound Call Center Services
Technical Helpdesk Services
Email Support Services
Chat Support Services
Technical support services:
High labor costs and attrition rates among technical support staff
Keeping infrastructure investments low
Optimizing allocation of limited resources
Need to relieve core resources of the organization from routine operations
Higher revenue and margins due to reduced operational and infrastructure costs
Improved operational efficiencies
You aspire, we model
We take into consideration everything by listening to your ideas, suggestions, aspiration and purpose of your business and then recommend the best solutions possible.
We offer no false promises or sales hype. We do and deliver what we say, on-time, and on-budget. We are professional, flexible and easy to work with.
Easy to Contact
You can easily get in touch with us through a regular phone call, email or through live chat. So with us, say adieu to long response time.
All in One
Whether it is website design, technical support or services, software development, we are visionary, creative, innovative & inventive. To make it effortless and simple for our customers we like to keep everything under one roof.
Care and Commitment
We provide undivided care and consideration to meet the aspirations and longings of our clients as we very well understand the eminence and importance of our customers leading to greater customer satisfaction.
Any time, day or night
At PCYantra, we are always on our feet to help you out be it any time of the day. Our services are available to our customers on a 24X7 basis.